Procedures

The following information explains the structure of our documentation, although the development processes apply only to Coburg (D), Gera (D), Fredericksburg (USA) and Linz (A).

For clarity, various requirements of ISO 9001:2008 and ISO 14001:2004 are emphasised in italics.

The procedural instructions are classified into four process categories.
Each process category contains corporate processes made up of main processes, which in turn are sub-divided into part-processes.

Part-processes describe the sequence in which the required quality-assuring activities are carried out by the corresponding employee as well as the documents and other auxiliary means used.

Our processes are divided into four categories:

  1. Management processes – Responsibility of corporate management
  2. Support processes – Resource management
  3. Core processes – Product realisation
  4. Measurement, analysis and improvement